Thing is, the gov'ts make policies that have consequences they refuse or are too stupid to anticipate, in their arrogant belief that they can change mother nature, to suit their unicorn-rainbow farting ideas. When that impacts what has been perfectly adequate infrastructure up until ole Ma' Nature gets ticked off and throws extreme conditions at them, it becomes easy to blame the utilities.
The utilities know what they have to do and have the ability to do it, but again - the gov gets in the way, via regulation and it costs beaucoup bucks, which (ahem) does NOT grow on trees and they lose the will/motivation to do what they know needs done. They're going to get blamed no matter what, ya know?
They have to look at the WHOLE PROBLEM, not just parts of it, and over-build resilience if they hope to withstand the storms they can't imagine (now) being that bad, in the future. And blaming someone doesn't exactly deal with the existing situation or solve anything.
2 cents delivered.
ETA: But I think it's a real good thing if people stop taking the "systems" that have been put into place, for granted and stop expecting gov't to find a solution. Find your own solution. Take some responsibility for your own basic needs; learn to do without and make do. We all need the practice, because it looks more & more likely we're gonna need the practice.